Beyond IT Services (BITS)

BITS is committed to providing superior IT services and support to ensure your business operates at full capacity.  Network interruptions and downtime translates to loss of revenue and productivity.  We aim to prevent disruptions caused by technology to keep your business running smoothly.

    • Billed in number of hours of remote and on-site assistance
    • Offsite Backup and Data Recovery
    • Device Monitoring & Maintenance
      BITS monitors customer devices ranging from Windows to Mac, networking hardware, as well as websites, DNS records, and email servers.  Whether it is software or hardware updates, BITS provides routine maintenance across your entire business.
    • Help Desk & Remote Access
      BITS has best-in-class remote access, providing quick and reliable support to address day-to-day IT-related interruptions.
    • Patch Management
      BITS state-of-the-art patching engine allows us to patch operating systems as well as third-party software, so you can rest easy knowing your systems are always up-to-date.
    • Layered security Approach
      BITS tackles our client’s security from various angles – we deploy and manage antivirus on the endpoints, monitor router firewall configuration for changes, manage and track backup jobs, and monitor traffic flow.
    • IT Consulting
      BITS provides IT expertise to help evaluate the health of your business and deliver a robust IT and security plan that will scale as your business grows.

Contact us for a consultation:  BITS@nktelco.com  |  419-753-5000  |  nktelco.com