About Us

New Knoxville Staff in front of New Knoxville Location

NKTelco, Inc. is a locally-owned and operated broadband communications company, located in New Knoxville, OH. NKTelco’s parent company, New Knoxville Telephone Company, has been in business since 1905, providing local phone service to New Knoxville residents.

In 1985, NKTelco was started to provide video and data (i.e. Cable TV and Internet) services to its customers. This unique blend of companies allows us to offer Digital Voice, Cable TV, and High-Speed Internet services and serve our surrounding communities.

Digital Voice: NKTelco provides Digital Voice services, allowing customers to call using their internet connection. This service offers a reliable, high-quality voice connection, using advanced technology to ensure clear communication. With Digital Voice, customers can enjoy features such as voicemail, call waiting, caller ID, and call forwarding. This service is convenient and cost-effective, eliminating the need for a traditional landline phone, and can be bundled with other benefits.

Cable TV: NKTelco also offers Cable TV services, providing customers with a wide range of television channels and programming options to enjoy. Whether customers are interested in sports, news, movies, or entertainment, they can find a variety of channels suitable for everyone. NKTelco ensures a high-quality viewing experience, delivering sharp and clear images and excellent sound quality. The cable TV service may also include features such as on-demand content, DVR capabilities, and interactive program guides.

High-Speed Internet: Another service offered by NKTelco is High-Speed Internet. With this service, customers can enjoy fast and reliable internet connections, enabling them to browse the web, stream videos, play online games, and download files quickly and efficiently. NKTelco ensures a reliable internet connection, minimizing downtime and interruptions. The high-speed internet service may also include additional features such as email accounts, online storage, and internet security options.

Our company is committed to providing the best communication services possible to its customers, as well as delivering the personal attention that every customer deserves. We currently have 35 full-time employees and 3 part-time employees, all living within a 20-mile radius of New Knoxville. When a customer calls our office, they will speak with one of our live Customer Service Specialists. NKTelco recognizes that customer service is required for any business to be successful.

Sidney Staff in front of Sidney location

Currently, NKTelco serves the New Knoxville, New Bremen, Minster, Fort Loramie, Botkins, Anna, Maria Stein, Chickasaw, Russia, Sidney, and Jackson Center communities. NKTelco is proud to be a part of these communities and looks forward to serving them for many years to come!

We have two convenient locations for you to visit. These locations are easily accessible and offer a comfortable and welcoming environment for all our customers.

You can find us at:

  • 301 W South St, New Knoxville, OH 45871
  • 835 N Vandemark Rd, Sidney, OH 45365
  • 305 E Mail St, Coldwater, Ohio 45828

We understand that your time is valuable, so we have convenient operating hours to accommodate your needs.

Our business hours are as follows:

  • Monday: 8 AM – 4:30 PM
  • Tuesday: 8 AM – 4:30 PM
  • Wednesday: 8 AM – 4:30 PM
  • Thursday: 8 AM – 4:30 PM
  • Friday: 8 AM – 4:30 PM
  • Saturday: Closed
  • Sunday: Closed

Whether you need assistance with a purchase, have questions about our products or services, or simply want to learn more about what we offer, our team is here to help. Call us at 1-888-NKTELCO.