Regarding the Internet Outage on 8/30/2020

Breaking News

To our valued customers,

We wanted to provide a brief overview of the nationwide network outage that occurred during the morning hours on Sunday, August 30th causing connectivity issues to many locations on the internet. CenturyLink/Level3 is a network service provider that operates a large global network that our providers peer with and our providers noticed issues around 7 am. Upon discovering issues, our providers and our network team tried to migrate traffic to other partners with no success. It appears that while CenturyLink was offline between our networks, they were still advertising our networks to the world causing traffic to reach their network instead of other providers. They have since confirmed that an automated process loaded a bad configuration across their network which didn’t allow these sessions to shutdown properly and permit the normal flow of traffic. You can read many more technical details by searching online at many of the major news outlets. This is one of the largest internet outages of it’s kind and it has received appropriate press if you wish to read further. We have linked a couple of articles below for further reading!

ZDNet Article about the CenturyLink Outage

Cloudflare Analysis of the Outage

Watch out for Scam and Spoof Emails!

Breaking News

We have seen an increased amount of spoofing attempts as of late and wanted to provide some tips on how to detect these types of emails. Please note: We will never contact you via email asking you to click on any links or download any attachments. This is usually a good indication the email is illegitimate.
Whenever you are unsure if an email is legitimate you can place your mouse over the “Sender” and it will let you know what email address this email was sent from.  

For instance: Below are some screenshots on some of the most recent scams that we have seen. The most recent spoofing attempt we’ve seen was the “Email storage limit has been exceeded” emails that were delivered this weekend. It looks somewhat legitimate but if you mouse over the “Sender” (see the screenshot below) you can see that it was sent from the fake email listed in the screenshot.


If you are unsure of a specific email you can also forward a copy to support@nktelco.com and we can help you to determine if the email is legitimate or not.  

Thank you,

The NKTelco Support Team

NKTelco Sports LIVE Pay Per View!

Breaking News

Because of guidelines set forth due to COVID-19, NKTelco will now offer LIVE Pay Per View for all of the local High School Sports games we can cover! (If the game cannot be streamed live, we will still offer it Video on Demand as well)

Check out our Sports Page for more information!

Minster Switching to Advanced All Digital on 8/3 and 8/10

Breaking News

Minster customers! Watch the mail later this week for a postcard regarding our switch to Advanced All Digital Cable. We have been sending out postcards before we switch an area to digital cable but we have heard that some people have not seen them. One half of Minster will be switched on August 3rd and the other half will be switched on August 10th. For more information please click the image below:

New Bremen Switching to Advanced All Digital on 7/20 and 7/27

Breaking News

New Bremen customers! Watch the mail later this week for a postcard regarding our switch to Advanced All Digital Cable. We have been sending out postcards before we switch an area to digital cable but we have heard that some people have not seen them. One half of New Bremen will be switched on July 20th. For more information please click the image below:

All-Digital Transition

Breaking News

When your area is being upgraded to Digital, you will be receiving a postcard in the mail.  See Advanced All Digital Basic Cable Transition for details.
As part of the migration to our advanced all digital, we will be swapping ION (currently ch. 70 moving to ch 50) and TV Guide (currently ch. 50 moving to ch. 70).
We are excited to share this news with our customers!
NKTelco is going to Advanced All Digital service
to offer better picture quality for basic and budget channels!