Policies

Privacy Policy

Protecting your private information or Personally Identifiable Information is our priority.

Legal

Your first monthly bill may contain prorated charges, depending on when your initial installation was performed.

Open Internet Policy

NKTelco delivers the open internet. NKTelco is committed to keep your internet open.

Lifeline

Federal Lifeline discounts of up to $9.25 per month apply on a qualifying voice and/or broadband service.

ISP Policy

We engage in network management practices that are tailored and appropriate for achieving optimization.

Customer Rights

If you have a problem with your telephone bill or service, contact New Knoxville Telephone Company first.

Acceptable Use Policy

The NKTelco Network must be used in a manner that is consistent with the intended purpose of the NKTelco Network.