Policies
Privacy Policy
Protecting your private information or Personally Identifiable Information is our priority.
Legal
Your first monthly bill may contain prorated charges, depending on when your initial installation was performed.
Open Internet Policy
NKTelco delivers the open internet. NKTelco is committed to keep your internet open.
Lifeline
Federal Lifeline discounts of up to $9.25 per month apply on a qualifying voice and/or broadband service.
ISP Policy
We engage in network management practices that are tailored and appropriate for achieving optimization.
Customer Rights
If you have a problem with your telephone bill or service, contact New Knoxville Telephone Company first.
Acceptable Use Policy
The NKTelco Network must be used in a manner that is consistent with the intended purpose of the NKTelco Network.